Ozicle

Schedule map for support and ops

On-call coverage without the chaos.

Ozicle helps teams build rotations, validate coverage, and keep everyone aligned across timezones. Keep shifts clean, alerts calm, and availability visible.

Slack + TeamsCalendar syncAPI keys + webhooksRole-based access
TodayCovered

Primary

Jamie Lee

09:00 - 17:00 PST

Secondary

Alex Kim

17:00 - 01:00 PST

Schedule health

0

Coverage gaps

1

Hour conflicts

2

Time-off risks

Auto checks run before you publish.

Chat commands

/oncall

/available

/schedule

Slack today. Mention-based in Teams.

What you get

Everything your on-call program needs.

Ozicle is built around real shift operations: rotating schedules, availability, alerting, and the integrations you already use.

Rotations that match reality

Build fixed, rotating, primary/secondary, and follow-the-sun schedules with tiers and handoffs.

Coverage health checks

Automatic evaluation spots coverage gaps, working-hour conflicts, and time-off overlaps before they hit.

Support groups and timezones

Organize schedules by team with local time defaults, escalation notes, and shared ownership.

Availability mapping

Working hours and time off keep on-call rosters accurate and highlight who is available now.

Calendar sync

Connect Google, Outlook, or ICS feeds so schedules live where teams already work.

Role-based control

Owners, admins, schedulers, responders, and viewers stay aligned with a configurable role matrix.

How it works

From setup to coverage in minutes.

Start with support groups, build schedules, then let Ozicle keep coverage healthy while it syncs to the tools your team lives in.

01

Create groups

Define support teams, timezones, and escalation context.

02

Design schedules

Set rotation rules, coverage windows, and primary/secondary tiers.

03

Validate coverage

Surface gaps, working hour conflicts, and time-off risks.

04

Notify and sync

Alert in Slack or email, sync calendars, and trigger webhooks.

Schedule quality

Built-in coverage assurance

Every schedule can be evaluated for gaps, hour conflicts, and time-off overlap so surprises do not hit your pager.

Gaps

Find empty coverage windows before they ship.

Hours

Respect working hour preferences across timezones.

Time off

Spot collisions with PTO and planned absences.

Integrations

Meet your team where they already work.

Slack, Teams, calendars, APIs, and webhooks are all first-class so updates flow without extra busywork.

Slack + Microsoft Teams

Chat-native commands surface who is on call or available without leaving your channel.

API keys with scopes

Issue read-only, schedules-only, or full-access keys for safe automation.

Webhook events

Stay in sync with shift updates, time-off changes, and alert activity.

Alert policies

Start with email and Slack, then add SMS or pager webhooks as you scale.

Google CalendarOutlookICS feedsSlackMicrosoft Teams

Plans

Pricing that grows with your coverage.

Start free, then scale into automation, calendars, and enterprise controls when you are ready.

Free

$0

For small teams getting coverage right.

  • Up to 3 users and 1 schedule
  • Email and Slack alerts
  • 7-day forecast window
  • Slack and Teams integrations
Start free

Pro

$8 per user

For growing support and ops teams.

  • Up to 15 schedules
  • API keys and webhooks
  • Calendar sync
  • 30-day forecast window
Contact sales

Enterprise

Custom

For global organizations with complex needs.

  • Unlimited users and schedules
  • SAML SSO and role matrix customization
  • SMS or pager webhooks
  • Follow-the-sun scheduling
Contact sales

FAQ

Answers to common questions.

Does Ozicle work across timezones?

Yes. Each support group and schedule can run in its own timezone, with local working hours respected.

Can we surface on-call in chat?

Slack slash commands and Teams mentions pull real-time on-call and availability views.

Is there an API for automations?

Yes. Scoped API keys and webhook events keep your tooling up to date automatically.

Ready to map your on-call coverage?

app.ozicle.com is where the product lives. Spin up a schedule, invite your team, and keep every shift aligned.